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Bankrupt

Sharks and perspective

Refunds and customer service

Trade-off

13

Building relationships with Product Executives

A few reflections on Caste

How personality and character show up

Maybe you’re trying to do two things at once

Transfer to this device

Impatience and the default impulse

The seemingly urgent

Should I be negotiating?

Subtracting emails

Lumpy rugs

Sh*t hill

Fallibility, facts, and puzzles

Product problems and business goals

Einstein on what is infinite

Levels of confidentiality