A feature I’ve fallen in love with of late is the “Transfer to this device” feature on Microsoft Teams.
If you, say, start a call on Teams on your laptop and then open Teams on your phone, you see two options – “Add this device” or “Transfer to this device.”
And, if you choose “Transfer,” it seamlessly moves the call over to your mobile device.
I’m guessing the Teams product team analyzed the data on cross-device usage and noticed a significant proportion of users switching between these devices. It makes sense when you’re working from home and perhaps juggling other responsibilities during the pandemic.
It is a thoughtful feature – one of those that delights me every time I use it. A nice example of good product management.
