Passengers on Ryanair flight were left stranded when it was diverted due to Storm Babet.

Family vows to never fly with airline again.

October 22nd 2023.

Passengers on Ryanair flight were left stranded when it was diverted due to Storm Babet.
Ryanair passengers, including Matthew Ward Hunter and his family, were left stranded in Edinburgh after their plane bound for Aberdeen was diverted due to Storm Babet. The family have vowed never to fly with the airline again, describing the experience as chaotic.

They had been warned of the storm, which had a red weather alert, but the flight took off from Alicante in Spain anyway. When it was diverted to Edinburgh, the passengers waited on the runway for an hour before being informed they would be provided with accommodation.

Matthew and his family, who had been on holiday in San Pedro, were told to take a taxi to the Mercure hotel on Princes Street. However, the taxi driver got lost on the way and when they arrived, the hotel said they had no booking for them. Luckily, a cancellation came in and they were given a family room.

The following day, Ryanair told Matthew’s group there would be a taxi to pick them up to take them to the airport, but no one showed up. Other passengers were apparently told to take a train to Aberdeen, but trains and buses going north of Edinburgh had been cancelled due to the storm.

With no availability at the Mercure hotel, Matthew’s family were forced to find new accommodation for the night. He described the situation as “we’ve been abandoned” and “it’s been a total disaster.” He and his family have vowed never to fly with Ryanair again.

The airline said they had tried to provide group transport to Aberdeen, but that the provider cancelled at short notice. They apologised for the inconvenience caused and said the weather-related disruption was out of their control.

Meanwhile, a TUI plane at Leeds Bradford skidded off the runway yesterday while landing during the storm. Passengers reported damage to the wing, but Tui said no injuries had been reported. Storm Babet has claimed three lives in the UK and caused the closure of several major road sections and rail routes. The Met Office said the wet and unsettled weather is set to continue.

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