November 18th 2024.
There's been some major trouble for British Airways as their entire system has seemingly crashed due to an IT glitch. Reports are flooding in about long lines at Heathrow airport and problems with the airline's website. According to sources, the issues began around 6pm and have caused chaos for both customers and employees.
Not only is the website down, but flights are unable to take off, phone lines are down, and pilots are struggling to navigate through the darkness. Heathrow Terminal 5 is experiencing a buildup of frustrated travelers due to the technical difficulties. One passenger stuck on the tarmac in Verona airport shared their frustration, saying they have been waiting for quite some time.
British Airways has acknowledged the issue, stating that they are facing a technical problem with their systems. As a result, their website is currently unable to load and a message thanking customers for their patience is displayed. Understandably, this has caused quite a stir on social media, with travelers expressing their anger and confusion towards the situation.
One passenger even reported an entire plane full of people being forced to wait in the cold on the tarmac in Verona for a delayed flight. Another traveler expressed their frustration at being stuck in the same airport, surrounded by exhausted and irritated marathon runners. It's clear that customers are not happy with the current situation and are pleading for a quick resolution.
The issue seems to be affecting flights at multiple European airports, including Naples. Many passengers have turned to social media to seek answers, wondering what's going on with the British Airways website and app. Some have even mentioned having trouble with the check-in process.
A spokesperson for British Airways has confirmed that their flights are still operating, but with delays as their team works to fix the technical issue. A representative from Heathrow airport also commented, stating that they are aware of the problem and are working with the airline to provide updates for passengers.
In the meantime, The Agency is providing live updates on the situation through Twitter and Facebook. Readers can also sign up for daily push alerts to stay informed about the latest news. Let's hope British Airways can resolve this issue soon and get their systems back up and running smoothly.
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