September 2nd 2024.
Oasis fans were left feeling frustrated and angry after a ticket reseller added significant booking fees to the already expensive tickets for the highly-anticipated Oasis reunion tour. Despite initial excitement for the reunion, fans were met with complaints about the exorbitant prices of tickets.
The general sale for tickets was a chaotic mess, with websites constantly crashing and long queues, only to be met with jaw-dropping price increases. Accusations of greed were thrown at brothers Noel and Liam Gallagher when standing tickets, originally advertised at £150, were suddenly priced at £350 due to high demand on Ticketmaster.
Many fans who were unable to secure tickets during the general sale were hoping to find some through resale site Twickets, which had been promoted by the Wonderwall hitmakers. However, their hopes were dashed when they realized that Twickets also charged an additional fee for purchasing through them. This added a further 15% to the already steep prices, causing even more frustration for fans.
The band had promoted Twickets as their official reseller, but fans were disappointed to find out that the site was not actually selling tickets at face value, as advertised. Screenshots shared online showed that Twickets was adding almost £100 to the purchase of two tickets, despite their claim of only charging face value.
After receiving backlash from fans, Twickets announced that they would be reducing their booking fee, but not removing it entirely. The fee would now be 10% of the ticket price, with a cap of £25, and those who had already purchased tickets would be refunded the difference. Twickets founder, Richard Davies, explained that the decision was made due to the high demand for the Oasis tour.
Despite this, fans were still outraged to see tickets being resold for exorbitant prices on sites like StubHub and Viagogo, with some tickets being listed for over £6,000 or even £110,000. Oasis made it clear that any tickets purchased through these resellers would be cancelled, and the only official resellers were Ticketmaster and Twickets.
Richard Davies defended Twickets, stating that they were a fan-first resale marketplace and had partnered with many artists, venues, and events over the years to provide a safe and affordable place for fans to trade tickets. He also addressed the issue of inflated prices on other resale sites, stating that Twickets only charged an average fee of 12.5%, compared to the 30-40% charged by other platforms.
The issue of overpriced tickets and unethical reselling has been a longstanding problem in the music industry, and the Oasis reunion tour has brought it to the forefront. Even politicians, including Culture Secretary Lisa Nandy, have promised to take action against scalpers and in-demand pricing.
Despite the frustration, tickets for the UK and Ireland tour are still available on Twickets. Fans are encouraged to report any tickets being resold for above face value and to only purchase from official resellers. Ultimately, Twickets hopes to provide a fair and sustainable solution for fans looking to attend their favorite artists' concerts.
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