October 20th 2023.
It was recently confirmed that the Indian Railway Catering and Tourism Corporation (IRCTC) has levied a fine of Rs 25,000 on the pantry car contractor of the LTT Madgaon Express. This decision was taken in response to a video that was widely shared on X by Mumbai Matters, which depicted rats infesting the pantry car of this train, sparking concerns regarding food hygiene and quality within the Indian Railways.
The video showed a distressing sight of rats freely moving about the pantry, along with clear identification of the train's number and name. This alarming incident has left passengers, especially those travelling with their family on the LTT-Madgaon Express, profoundly concerned about the condition of the pantry car.
To address the situation, a senior officer of the Central Railway stated that pest control measures have already been carried out within the coach of the Mumbai-Madgaon Express. The officer also stated that the contractor has been sternly warned and instructed to ensure such incidents do not recur in the future.
Overall, this incident has intensified scrutiny of the Railway's catering system and the maintenance of its pantry cars. It is essential that the IRCTC takes the necessary steps to ensure that food hygiene and quality standards are maintained in order to provide a safe and comfortable journey for its passengers.
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