December 7th 2024.
For the past 48 hours, the Adelaide Foothills area has been without internet due to a theft of copper wires. This unfortunate event has affected hundreds of homes, causing widespread outages in Eden Hills and Bellevue Heights. The stolen wires were taken from various pits along Shepherds Hill Road, leaving residents in the affected areas frustrated and disconnected.
The impact of this theft has been felt in several streets, including Shepherds Hill Road, Offler Avenue, Sargent Parade, St Georges Terrace, Vaucluse Crescent, and Silverdale Crescent. The outage has caused major inconvenience to the affected residents, who rely on the internet for daily tasks and entertainment. As one resident, Michael White, stated, they woke up on Friday morning to find that their internet was not working. "Everything is offline," he said, adding that even his iPad could not connect to YouTube.
Joel Lawrence, another resident in Bellevue Heights, shared a similar experience, saying that every time he tried to watch something on YouTube during his breakfast, he would be met with spinning wheels and no internet access. This lack of connection has been frustrating for the affected community, with some residents even resorting to using their mobile data to stay connected.
Unfortunately, this is not an isolated incident, as just this morning, another 203 homes in Craigmore were also offline due to a copper theft. Repair crews are working hard to fix the damage in Eden Hills, but it is estimated that it may take up to three days before residents are back online. In order to speed up the process, contractors from Perth have been flown in to assist, with more expected to arrive tomorrow.
Residents have been left in the dark, waiting for updates from their service providers. Michael White received an email from his provider, Belong, informing him of the outage and that crews were working to restore the service. Meanwhile, Joel Lawrence shared that they are anxiously waiting for the internet to come back on. "We're just sitting here thinking when's it going to come back? When's it going to work?" he said.
NBN has apologized for the inconvenience caused and is working closely with the police to protect its infrastructure. In the meantime, residents are encouraged to download the 9News app to stay informed about the latest updates on the situation. The app provides breaking news, sports updates, and weather forecasts, with notifications sent directly to users' smartphones. It is available for download on the Apple App Store and Google Play. Let's hope that the internet in the Adelaide Foothills can be restored soon, and the affected residents can get back to their online lives.
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