September 19th 2024.
Total Tools, a popular hardware chain, recently experienced a data leak due to a cyber incident that impacted around 38,000 of their valued customers. In an official statement, Chief Executive Richard Murray confirmed that certain personal information of these customers was illegally compromised.
Upon conducting thorough investigations, it was discovered that names, email addresses, credit card details, and login credentials were among the data that was leaked. This news has caused quite a stir among Total Tools customers, who are understandably concerned about the security of their personal information.
Murray reassured customers that the cause of the leak has been identified and removed from the company's website. He also shared that the data that was compromised included names, email addresses, Total Tools passwords, mobile numbers, shipping addresses, and credit card details of those who recently shopped or registered on the website.
The company took immediate and necessary steps to secure their website as soon as they were made aware of the cyber incident. They have also enlisted the help of experts to assist them in this matter. Murray added that Total Tools has contacted the impacted customers and recommended certain precautions they can take to minimize the risk of their information being misused.
In addition to reaching out to the affected customers, Total Tools has also implemented extra measures to enhance their cyber security and prevent similar incidents from occurring in the future. They have also notified the Australian Cyber Security Centre and the Office of the Australian Information Commissioner about the data leak.
The company maintains that the safety of their customers and team members is their top priority. Unfortunately, incidents like this are becoming more common, as a recent report revealed that Australia has recorded the highest number of data breaches in over three years. According to the Office of the Australian Information Commissioner, there were 527 breaches reported from January to June this year, which is a nine percent increase from the previous six months and the highest number recorded since the second half of 2020.
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