July 21st 2024.
On Sunday, travelers at Denver International Airport faced a frustrating situation as over 200 flights were either canceled or delayed. This was part of an ongoing recovery process for airlines after a global technology outage that started last Thursday. As of 10:30 a.m., there were 86 canceled flights and 181 delayed flights, according to the popular flight tracking website FlightAware.
To break it down further, out of the 86 canceled flights, United had 65, Delta had 15, and Frontier had 6. On the other hand, the majority of delays were on Southwest, United, and Delta. This was a continuation of the initial outage that resulted in more than 1,200 canceled and delayed flights on Friday and over 800 on Saturday.
Reports from United, Frontier, and Delta airlines on Friday stated that they were gradually recovering from the Crowdstrike software outage. This outage also affected other entities such as the Regional Transportation District, Colorado Division of Motor Vehicles, and some police and fire agencies. It was a widespread issue that had a ripple effect on multiple industries.
In related news, Denver International Airport has been facing a series of setbacks lately. In the past week, there have been multiple flight cancelations and delays due to various reasons. These include a worldwide outage that affected over 1,100 flights, a Frontier Airlines outage, and thunderstorms that caused more than 700 delays and cancelations. It has been a challenging time for travelers, and the airport has been doing its best to mitigate the situation.
Some passengers have also reported issues with receiving compensation for their disrupted flights. According to Transportation Secretary Pete Buttigieg, some airlines were only offering flight credits instead of refunds. Buttigieg made it clear that passengers are entitled to a prompt refund if their flight is canceled and they do not take a rebooking. He advised passengers to inform the airline if they prefer a cash refund instead of credits and to contact the Department of Transportation if the airline fails to provide one.
In case of any concerns or complaints, passengers can file a report with the Department of Transportation online. This is a developing story, and updates will be provided as the situation unfolds. Stay informed about Colorado news by signing up for our Mile High Roundup email newsletter.
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