September 24th 2024.
Attention all readers! We have some shocking news up ahead. A recent incident has led to the dismissal of an Evri delivery driver after he was caught on camera using a mop to hit a customer's dogs. This has caused quite a stir as the driver had been delivering to the customer's home for the past five years. Let's dive into the details of what happened.
Zoe Mitchell, 31, had been using the same Evri driver for her deliveries for the past five years. But in August, she was taken aback when she saw footage of the driver on her Ring doorbell app. In the video, the driver can be seen holding a mop and poking it aggressively through her letterbox. It seems as though he was trying to hit her two dogs, Bella and Reggie, who usually bark when a delivery is made. This left Zoe feeling upset and angry, as she couldn't understand why the driver would want to harm her dogs.
When asked about the incident, Zoe explained that the driver may have been trying to post a delivery note and her dogs may have nipped at him. However, she believes that the dogs could not have caused any serious harm, and even if they had, it still wouldn't justify the driver's actions. She immediately reported the incident to Evri, but to her surprise, the same driver delivered to her house twice since then.
Zoe has been feeling unsafe ever since the incident and has expressed her concerns to Evri. She even reached out to someone she knew at the company to escalate the issue. However, she was reassured that an investigation would be launched. But to her dismay, the driver returned to make two more deliveries while she was out. This has left her feeling even more unsafe and she has now taken precautions by taping her letterbox shut and putting up a notice for delivery drivers to use the post box instead.
Zoe has also reported the incident to the West Yorkshire Police. She mentioned that the driver had always been kind to her in the past and she had even given him a five-star review. This has come as a shock to not only her but also to the other people in the local community. They had always known the driver to be friendly and helpful, and this incident has left everyone confused and concerned.
In response to the incident, Evri confirmed that they have sacked the driver and apologized to Zoe for his actions. They also clarified that the driver's hand was bitten during the delivery, but his reaction was inexcusable. They have a zero-tolerance policy towards such behavior and have taken immediate action to ensure that the driver will not be delivering for them anymore.
Zoe's Facebook post about the incident has gone viral, with many people expressing their support and concern for her and her dogs. She has also received an overwhelming response from the local community, who are equally shocked and disappointed by the driver's behavior.
We reached out to Evri for a statement and they said, "These actions are not the caring behavior that we expect from our couriers and we have apologized wholeheartedly to the customer. Unfortunately, the courier's hand was bitten when delivering to this property, however their reaction to this was inexcusable. We have a zero-tolerance approach to behavior of this nature and have taken immediate steps to ensure that this courier will no longer deliver for us."
We have also reached out to the West Yorkshire Police for a comment and are waiting for their response. Let's hope that this incident serves as a reminder for all delivery drivers to treat their customers and their pets with respect and care.
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