July 4th 2025.
The Indian aviation regulator, DGCA, recently issued a stern warning to Air India Express, prompting the airline to acknowledge an error in replacing engine parts on one of its Airbus A320 aircraft. In a statement shared with IANS, the airline admitted to the mistake and assured that it has taken necessary steps to rectify the issue and prevent it from happening again in the future.
According to the statement, an Airworthiness Directive was issued by the European Union Aviation Safety Agency in May 2023, which applied to two engines in the airline's inventory. While the necessary change was made on one engine within the given timeframe, the directive for the other engine was missed due to a record migration issue in the airline's monitoring software.
The airline explained that the technical team responsible for monitoring the software platform missed the trigger for one engine due to the migration of records. However, as soon as this was identified, the necessary changes were made and compliance for the second engine was also completed within the deadline. The airline also took immediate action against those held responsible for the error.
This response from Air India Express comes after a confidential memo from DGCA surfaced, accusing the airline of failing to replace engine parts within the mandatory timeframe and allegedly falsifying maintenance records. These violations were discovered during a routine DGCA audit in October 2024 and were formally communicated to the airline in March of this year.
The memo also raised concerns about possible tampering of records in the airline's Aircraft Maintenance and Engineering Operating System. However, the airline has reaffirmed its commitment to the highest standards of safety and regulatory compliance. This incident occurred before the tragic crash of an Air India Dreamliner in June of this year, which claimed the lives of 241 out of 242 people on board.
Currently, Air India Express is focused on expanding its fleet and integrating with AIX Connect. The airline has taken full responsibility for the error and has implemented necessary measures to ensure such incidents do not occur in the future. The safety and well-being of its passengers and crew remain the top priority for the airline.
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