What to do if your Bali travel is disrupted by volcanic ash

Attention all travelers planning a vacation to the beautiful island of Bali, there has been a disruption in flights due to the eruption of Mount Lewotobi Laki-laki in Indonesia. The ash in the air has made it unsafe for planes to fly near the area, causing flight cancellations for those hoping to visit the popular holiday destination. This has affected three major airlines that fly from Australia to Bali: Qantas, Jetstar, and Virgin Australia. However, Garuda Indonesia and Batik Air Malaysia also have flights to Bali.

For those currently in Bali or planning to travel there, it's important to know which airlines have cancelled their flights. Virgin Australia has confirmed that all flights in and out of Denpasar are cancelled for today. Jetstar has cancelled all flights until 2pm and will provide further updates as soon as possible. Qantas flights from Sydney to Bali are still scheduled to depart today, but are currently delayed. Garuda Indonesia has also reported delays for their flights in both directions, while Batik Air Malaysia's flights are showing as on time.

Unfortunately, there is no definite answer as to when flights to Bali will resume as it is a constantly evolving situation. Airlines have stated that they will provide updates later on today. In 2016, a volcano in Lombok caused flight disruptions for days, so it's important to stay updated on the current situation.

If your flight to Bali has been cancelled, don't worry, there are options available. Jetstar is offering the option to rebook your flight for up to 10 days later, subject to availability, or to cancel and receive a credit voucher for the value of your flight. Virgin Australia is also reaching out to passengers and rebooking their flights for free. Qantas is offering free refunds, travel credits, or date changes for flights booked before today for travel until November 22nd, subject to availability.

For those wondering about travel insurance coverage for volcanic-related cancellations, it's best to check your policy. According to Compare the Market, you may need a comprehensive policy or top tier cover to be covered for volcanic ash clouds. It's also important to check when you purchased your policy as it could be considered a "known event" and not covered. Additionally, make sure to check if other natural disasters are covered under your policy.

If you're currently in Bali and your return flight has been cancelled, it's important to keep in touch with your airline for updates. They may text or email you with further information. It's also a good idea to review your travel insurance policy to see if you are covered for any expenses incurred due to the cancellation. Some airlines may reimburse for expenses, but it's not always guaranteed. For example, Virgin Australia will only cover hotel expenses if the cancellation is within their control.

In conclusion, for anyone planning to travel to or from Bali, it's crucial to stay updated on the flight disruptions caused by the volcanic eruption. Keep in touch with your airline and check your travel insurance policy for coverage. Stay safe and informed during this time.

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