May 7th 2024.
Passengers across the United Kingdom were facing long delays at airports due to a major glitch in the border force e-gate system. According to the BBC, airports such as Heathrow, Gatwick, Edinburgh, Birmingham, Bristol, Newcastle, and Manchester all reported issues with the UK Border Force, resulting in delays late on Tuesday.
E-gates, which use facial recognition technology to verify a person's identity and allow them to enter the country without speaking to a border force officer, were the culprit of the chaos. Photos on social media showed long queues forming in front of the e-gates, with frustrated passengers sharing messages about the malfunction.
The affected airports reassured passengers that they were working closely with the Border Force to minimize the disruption. The UK Home Office, responsible for managing the Border Force, also stated that they were collaborating with the agency and impacted airports to quickly resolve the issue and apologize for any inconvenience caused. However, no further details were provided about the technical fault or how it occurred.
Passengers on the ground shared their frustration with the situation. Harmeet Singh, who arrived at Stansted Airport in London, described it as "complete madness" with no one seeming to be in charge. Another passenger reported experiencing long queues at Manchester Airport's passport control due to the e-gates being down.
Heathrow, the largest airport in the UK, issued an apology to travelers for the delays and pledged their support to the Border Force in their contingency plans. A spokesperson for the airport stated that Border Force was facing a nationwide issue, affecting the processing of passengers at the border.
Meanwhile, in an effort to stay updated on the latest breaking news, celebrity updates, and sports, people were encouraged to follow the WhatsApp channel without any fear of their privacy being compromised. With no comments or algorithms, users could stay informed without any concerns about their private information being shared.
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