January 25th 2024.
On a recent episode of Capital FM's breakfast radio show, hosts Siân Welby, Roman Kemp, and Chris Stark made comments that sparked over 100 complaints to Ofcom. The trio faced backlash from listeners for their "damaging" and "bullying" remarks about a small business, Chocolate Moments, and one of its products.
Chocolate Moments, owned by Maria Antoniou, has gained viral success for its unique product, the Bar of Crisps, which combines chocolate with potato chips in various flavors. However, on the radio show, the hosts appeared to mock the product and its owner, reducing Maria to tears.
As they laughed and made "vile" and "uncalled for" comments, the hosts questioned the popularity and success of Chocolate Moments, with Welby jokingly saying, "So what? It's already failed? It's gone into bankruptcy already? Oh no! I was quite excited." They also criticized the quality of the business's website and mocked the fact that Maria's name and phone number were listed as contact information.
These comments sparked over 100 complaints to Ofcom, with listeners and fans expressing their disappointment and accusing the hosts of bullying. Maria also shared her experience, saying that the comments were "hurtful" and "knocked [her] confidence," and that she received "flippant" apologies from two of the three hosts.
Meanwhile, the hosts have been called out for their behavior, with some saying they were "shocked" and "disgusted" by their actions. Maria has received support from followers and customers of her business, with many urging the hosts to apologize and show more kindness.
The Agency has reached out to the radio station and the hosts for comment on the situation. It is clear that the impact of their comments on a small business and its owner has caused a lot of controversy and backlash. As the story continues to unfold, we will have to wait and see if the hosts take responsibility for their actions and offer a sincere apology.
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