June 22nd 2024.
Liz Weir, a well-known author and narrator, found herself in a distressing situation when she was left behind by an easyJet flight from Belfast to Edinburgh. Along with two other passengers who also needed wheelchair assistance, she was stranded on the tarmac as the plane took off without them.
Mrs. Weir had arrived at Belfast International Airport at 10:30 am for her 1 pm flight to Edinburgh, where she was scheduled to host an event that same day. However, due to her heart condition, she required a wheelchair and had to wait for all the other passengers to board before she could make her way onto the plane.
But when it was finally her turn to board, she was shocked to see the steps being pulled away and the pilot shaking his head, signaling that she was not allowed to board. This discriminatory act left her feeling frustrated and helpless, especially since her suitcase was still on the plane.
To make matters worse, Mrs. Weir had to wait until 8:50 pm to finally reach Edinburgh, as there were no available seats on the next flights. She didn't even arrive in the city center until 11 pm, causing her to miss her scheduled event. This ordeal left her and the other abandoned wheelchair passenger feeling incredibly stressed.
Mrs. Weir described the experience as something she never thought possible, stating that she was in tears and very stressed. She even took to social media to express her frustration, writing that she cried a lot and loudly, which was not good for her stress levels.
In response to the incident, an easyJet spokesperson issued an apology, stating that they were sorry that flight EZY55 from Belfast to Edinburgh had departed without the three passengers who needed special assistance. They assured that they were urgently investigating the matter and would be compensating the passengers for the inconvenience caused.
In another air travel nightmare, a British Airways flight from London to Texas had to turn around and go back to the UK after reaching Canada due to a technical fault. These incidents highlight the importance of prioritizing the well-being of customers and ensuring that all passengers are treated with equal respect and care.
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