Thieves cause problems at Winter Wonderland as guests lose valuable items worth £500.

I had a public breakdown with a panic attack, tears and screams.

December 3rd 2024.

Thieves cause problems at Winter Wonderland as guests lose valuable items worth £500.
Winter Wonderland in London has always been a popular destination for families and tourists alike. However, this year, the iconic attraction has been hit with a string of thefts, leaving guests like Charlie Hernan and Emily Craner devastated.

Charlie, who had traveled all the way from Plymouth with her boyfriend Sam, had her filming equipment worth £500 stolen from her at the park. She had just bought a new modification and memory card for her YouTube channel and was filming her boyfriend near a ride when the camera disappeared from her pocket. This left her in tears, feeling helpless and taken advantage of.

Despite the presence of CCTV cameras, no one seemed willing to help track down the culprits. Even the police have not been able to offer much assistance, leaving Charlie to accept that her belongings are gone for good.

Emily, who was visiting Winter Wonderland with friends from Manchester, also fell victim to the thieves. As she was leaving the park, she decided to buy a bottle of water and reached for her brand new iPhone 16 Pro Max to pay for it. But in just a matter of seconds, her phone was snatched from her back pocket, leaving her stranded in the city without her ID, cards, or money. She even suffered a panic attack and a breakdown on the street.

This is not the first time that such incidents have occurred at Winter Wonderland. Last year alone, there were 135 recorded offenses and since 2017, 492 cases of theft have been reported. This includes a woman who had her £685 Balenciaga trainers stolen while ice skating at the park.

The police do not patrol the event itself, but they do operate in the surrounding area. This has left Emily and other victims feeling disappointed and let down. She has now taken to social media to warn others to be extra cautious when visiting Winter Wonderland, advising them to keep their phones safe and not take any unnecessary risks.

Winter Wonderland and the Metropolitan Police have been contacted for comment, but for now, it seems like these crimes will continue to occur at the beloved attraction. As for Charlie and Emily, they have accepted that their possessions are gone forever, but the experience has left them feeling shaken and vulnerable.

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