July 19th 2024.
This morning, Sky News' early broadcast faced technical difficulties and was unable to reach its viewers. A message appeared on the channel, apologizing for the disruption to the service and promising to restore the transmission shortly. However, as the scheduled programming was meant to begin at 6am, many viewers took to social media to express their frustration. Presenter Jacquie Beltrao even shared a behind-the-scenes picture of the team patiently waiting for the issue to be resolved.
Gareth Barlow, another presenter, also addressed the outage on Twitter, mentioning that it seemed to be a widespread issue affecting not just Sky News, but also other organizations. He reassured viewers that the IT and production teams were working on a solution and hoped to be back on air soon.
Some viewers expressed their disappointment at not being able to watch their usual morning news fix from Sky News. Others made jokes about trying to fix the issue by turning their devices off and on again. Even celebrities like Carol Vorderman were wondering where their morning news was.
According to the BBC, this outage is not limited to just Sky News. Several Australian institutions, including media outlets, major banks, and an airline, have also been affected. The cause of the technical difficulties is still unclear, but many have speculated that it may be related to Microsoft operating systems.
In an official statement, Microsoft acknowledged the issue and stated that they were investigating the impact on users' ability to access various Microsoft 365 apps and services. The outage has also caused flight delays and cancellations for airlines in the US and Australia. Virgin Australia even had to implement a complete ground stop, while budget airline Jetstar was unable to check-in passengers due to an issue with Microsoft.
Although some viewers were baffled by the interruption to their usual programming, Australia's cybersecurity watchdog has confirmed that there is no evidence of a cybersecurity incident. They believe that the outage is due to a technical issue with a third-party software platform used by the affected companies.
As a result of the outage, Sky News is currently airing old documentaries instead of its usual Breakfast with Anna Jones programme. The Agency has reached out to Sky News for a comment on the situation.
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