Restaurant employees assaulted by customers who refused to pay their bill.

A video captured a couple in a physical altercation with employees at La Bella Vista in St Leonards-on-Sea, East Sussex.

October 18th 2024.

Restaurant employees assaulted by customers who refused to pay their bill.
Next in line is a dramatic scene that unfolded at a restaurant when a couple got into a heated dispute with the staff over their bill. The entire incident was captured on CCTV footage and shows a man and a woman, dressed in red and black respectively, getting into a heated confrontation with the workers at La Bella Vista restaurant in St Leonards-on-Sea, near Hastings in East Sussex. The situation quickly escalated as the couple refused to leave and began throwing glasses and cutlery, and even destroyed a tabletop by smashing it on the floor.

Emilia Esposito, the administration manager at the Italian restaurant, shared her account of the incident and revealed that the couple had been acting strangely throughout their meal. She mentioned that they were being demanding, asking for items that were not on the menu and even requesting for their drinks to be extra strong. As the meal progressed, their behavior became increasingly rude and disrespectful towards the staff. To make matters worse, they complained about the food after finishing their main courses, calling it "disgusting".

The situation took a violent turn when the couple refused to pay their bill, which was not the first time this had happened at the restaurant. The staff insisted that they pay, leading to a heated argument and physical altercation. The man even went after the boss and attacked him, while the woman picked up and smashed glass tabletops outside the restaurant. As a result, the boss sustained visible cuts on his face, and the staff had bruises from trying to defend themselves and the restaurant.

Despite the scary and chaotic situation, Emilia shared that it brought the team together. The restaurant manager, Kat Cmokova, also spoke about the incident, revealing that some of her colleagues had been severely injured during the altercation. She mentioned that the owner had dislocated his finger and sustained cuts on his face, while the rest of the staff had bruises all over their bodies. The injuries were so severe that some staff members were still finding bruises days later.

The incident did not go unnoticed by the authorities, and Sussex Police arrested a 39-year-old woman on suspicion of criminal damage, common assault, and assault. She was later released on bail, with strict conditions, as the police continue to investigate and try to identify a second suspect. According to the police, the altercation began when the couple refused to pay their bill, and things escalated when a weapon was reportedly used to threaten the staff.

In summary, what started as a simple meal at a restaurant turned into a chaotic and violent situation that left the staff injured and the restaurant damaged. The incident served as a reminder of the importance of treating others with respect and kindness, and the impact of rude and entitled behavior on those who work in the service industry.

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