July 9th 2023.
Yaatri Kripya Dhyan De! Passengers must take this announcement seriously, as railway authorities are not responsible for any stolen or lost luggage. The consumer court has recently validated this judgment in the case of Mahendra Kumar Vijayvargiya.
Vijayvargiya and his wife were travelling from Indore on the Tripura Express, and he had two suitcases and a trolley bag with him. He put them underneath his seat and went to sleep at 10 pm after having dinner. The next morning, when he woke up, he realized that his luggage was stolen during the journey.
He reported the theft at the Bhopal GRP and also presented a complaint to the Consumer Commission in Indore-2, demanding compensation for the stolen goods. He also wrote a letter to the railways for compensation, but to no avail.
The standing counsel for the railways, Rajesh Chaurasia, argued that the railways only charged the passenger for the travel fare and they would not know what goods were being carried by the passenger. He further stated that the Supreme Court has recognised that the responsibility of luggage lies with the passenger and if it's stolen, the railways are not liable.
After considering the arguments, the consumer court dismissed the complaint. This judgment has again reiterated the railway's responsibility in such cases and the passengers should be careful with their luggage.
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