Pizza Express diners have close call when ceiling caves in during meal time.

A video captured from outside the restaurant revealed the extent of damage caused to the ceiling. Luckily, both customers and staff at the Pizza Express restaurant were unharmed after a terrifying incident on Sunday. According to one employee, there was a loud bang that echoed through the Quayside shopping centre in Salford Quays, just before 4pm. Shortly after, the ceiling began to crumble, causing chaos and panic among those inside.

Next door, at Turtle Bay restaurant, diners also experienced the aftermath of the incident. They reported smelling smoke and feeling the floor shake prior to the collapse. As a safety precaution, the entire building was evacuated once the fire alarm was triggered. Thankfully, first responders arrived quickly, including paramedics, police, and fire crews. By the evening, other parts of the shopping centre were able to reopen.

Staff members shared their experience of the frightening moment, stating that they heard a loud bang and then saw debris falling from above. In fact, footage taken after the incident showed a large section of the ceiling completely torn off and lying on the ground. It was later revealed that the Pizza Express restaurant is located below a Virgin Active gym, and one employee mentioned that they had previously heard loud noises from weightlifting activities.

The diners at Turtle Bay were also caught up in the chaos and were forced to evacuate alongside those at Pizza Express. One witness recounted the fear and chaos that ensued as people rushed to leave the building. She told the Manchester Evening News, "People just got up and ran out, there were little kids screaming." She went on to describe it as the scariest experience she's ever been through and mentioned that the emergency services were quick to arrive on the scene.

Pizza Express issued a statement addressing the incident, emphasizing the importance of the health and safety of their customers and staff. They are fully cooperating with authorities during their investigation of the incident. Fortunately, only one person was reported to have sustained minor injuries. It was a frightening experience for all involved, but the swift response of emergency services and the cooperation of the Pizza Express staff helped to ensure the safety of everyone present.

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