August 30th 2024.
It seems like there's some trouble with the NatWest banking app today. Customers are having a tough time making payments and staying logged in. It's especially frustrating since it's the end of the month, and many people would have been paid their wages today. DownDetector, a website that tracks outages, has already received over 1,000 reports of issues with the app since 7am this morning.
Not only is the NatWest app having problems, but the Royal Bank of Scotland, which is also owned by NatWest Group, is experiencing technical difficulties as well. About 200 outages have been reported for that bank. People are taking to the internet to voice their frustrations, with one user saying they can't complete a payment before getting kicked out of the app and receiving an error message. Another person is also having trouble making payments and keeps getting logged out of the app.
One customer, in particular, is trying to pay their rent but is constantly being kicked out of the app. NatWest has acknowledged the issue and is currently investigating it with their tech team. They don't have a definite timeline for when the problem will be fixed, but they assure their customers that they are working hard to resolve it.
To stay updated on the situation, customers can follow The Agency on Twitter and Facebook. They can also sign up for daily push alerts to receive the latest news straight to their device. Hopefully, the issue will be resolved soon, and customers can resume using the NatWest banking app without any problems.
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