Mom warns about high cost of living and increasing record of energy meter poverty.

Over £10 million in emergency aid was provided to metered customers last winter.

May 24th 2024.

Mom warns about high cost of living and increasing record of energy meter poverty.
Carrie Leigh McLachlan is a hardworking mother who is facing financial struggles while also taking care of her daughter, Freya. As a mom to a disabled child, she is one of many who are feeling the impact of the rising cost of living. Last year, there was a record number of pre-pay energy customers who needed assistance, and Carrie was one of them.

She has a lot on her plate, juggling her responsibilities as a single mother to her sons Oliver and William, and daughter Jessica, as well as being a full-time carer for Freya, who has cerebral palsy. Her eldest son, Kieran, also needs help with household bills, including a pre-pay meter. Despite her busy schedule as a nursery manager, Carrie makes sure to prioritize Freya's well-being.

Carrie shared her experience in light of the recent figures from the Fuel Bank Foundation, which showed that over 331,000 people across the UK received emergency vouchers to keep their lights and heating on. As someone who relies on pre-pay energy, Carrie knows all too well the struggle of trying to keep up with rising costs. She recalled how her energy provider wanted to increase her direct debit to a whopping £575 a month. However, with her limited income, she couldn't afford it, especially since she was already spending more on energy than on rent.

To make matters worse, Freya's disability requires her to have a constant supply of electricity to power her equipment and keep her room warm. Despite receiving a cost of living payment and disability and carer's allowances, Carrie still worries about providing for her family. She recently went back to work, and although it has eased the financial burden, she knows that the cost of living crisis will not be solved overnight.

Carrie's personal experience has also made her more compassionate towards others in similar situations. She now helps others through her work and makes sure they know where to go for advice and support. However, she believes that the government's lack of action shows that they do not care about the struggles of everyday people. She fears that the cost of living crisis will take generations to fix and can only hope that things will improve for her children in the future.

The fuel poverty charity has reported a significant increase in energy poverty among pre-pay customers between November 2023 and March 2024. This number is 34% higher than the previous winter, making it the highest amount given out during the cold months since the organization's establishment in 2017. Overall, the charity has helped 1.5 million pre-pay customers to date, providing a lifeline for those who cannot afford to top up their meters.

According to Matthew Cole, who heads the charity, they have been seeing a rise in the number of people seeking help every winter. As a small charity, they rely on donations to provide crisis support to vulnerable and low-income households. Despite the government's promises of lowering energy prices, the reality is that the fuel poverty crisis is only getting worse.

The rising cost of living, including soaring power bills, is putting immense pressure on families. The energy price cap, which sets the maximum amount suppliers can charge customers on a standard tariff, dropped by £238 in April. However, this is still 59% higher than the previous winter, as reported by the House of Commons library. On average, pre-pay customers pay £1,643 a year, according to the Fuel Bank Foundation.

The charity works with 790 referral partners, including foodbanks, advice agencies, and other charities, to provide support to vulnerable and low-income households. Last winter alone, they helped over 331,000 people and distributed £10,224,378 worth of vouchers. These vouchers usually provide between seven to 10 days' worth of energy, depending on energy prices and temperatures.

Carrie's story is just one of many, highlighting the harsh reality of the cost of living crisis. As charities continue to provide support and assistance to those in need, it is clear that more needs to be done to address this pressing issue. Until then, families like Carrie's will continue to struggle, hoping for a better future for their children.
Carrie Leigh McLachlan is a hardworking mother who is doing her best to provide for her family. She has been facing financial difficulties while taking care of her 10-year-old daughter, Freya, who has cerebral palsy. Carrie is a single mother and also has three other children, Oliver, William, and Jessica, to look after. Her eldest son, Kieran, lives away from home and also needs financial assistance with household bills.

Carrie, who is 51 years old, is a registered full-time carer for Freya. She manages to balance this role with her job as a nursery manager. However, it has not been easy for her. She recently shared her struggles as a mother with a disabled child, especially during the winter months. She spoke about how her energy bills were skyrocketing, and she was struggling to make ends meet. The cost of living crisis has hit her hard, as she has to constantly worry about paying for her daughter's medical equipment, keeping her room warm, and putting food on the table for her family.

Last year, Carrie's energy provider wanted to increase her monthly direct debit to a whopping £575. This was based on their estimate of her energy usage and the price cap. However, she refused to accept this as she was already paying more for energy than her rent. Despite receiving some financial assistance through cost of living payments and disability and carer's allowances, Carrie still finds herself struggling to provide for her family. She recently returned to work, which has helped ease the financial burden, but she knows that the cost of living crisis is far from over.

Carrie is not alone in her struggles. According to the Fuel Bank Foundation, there has been a significant increase in the number of pre-pay energy customers who needed help last year. Over 331,000 people across the UK received emergency vouchers from this independent charity to keep their lights and heating on. Carrie's daughter, Freya, is just one of the many vulnerable individuals who require a constant supply of energy for their wellbeing.

As a working mother and a registered carer, Carrie understands the struggles of other families in similar situations. She now helps others through her work and makes sure they know where to go for support and advice. However, she believes that the government is not doing enough to address the cost of living crisis. She fears that it will take generations to fix this issue and hopes that her children will have a better future.

The fuel poverty charity also reports a significant increase in energy poverty among pre-pay customers during the winter months. The number of people seeking help was 34% higher than the previous year, and the charity distributed over £10 million worth of vouchers. Matthew Cole, the head of the charity, expressed concern over the worsening fuel poverty crisis. Despite the price cap decreasing, the charity's experience suggests that the situation is not improving.

Rising energy bills are one of the main contributors to the cost of living crisis. The energy price cap, which determines the maximum amount suppliers can charge customers, has dropped by £238 this year. However, it is still 59% higher than the previous winter. On average, customers with pre-payment meters pay £1,643 per year, which is a significant burden for low-income households. The Fuel Bank Foundation has been providing support to these households through their network of referral partners, including food banks, advice agencies, and charities.

Carrie's story is just one of many that highlight the struggles of families facing the cost of living crisis. Her determination to provide for her family is admirable, but she also hopes for a better future for her children. The government and other organizations need to take concrete steps to address this pressing issue and provide support to those who need it the most. The cost of living crisis may seem like an insurmountable problem, but with collective efforts, we can make a positive change and give hope to families like Carrie's.

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