August 15th 2024.
Jeffrey Piccolo decided to try out Disney+ for a month, taking advantage of their free trial offer. Little did he know that this simple decision would lead to a legal battle with the beloved company.
After the tragic death of his wife, Kanokporn Tangsuan, in 2023, Jeffrey filed a wrongful death lawsuit against Disney. Kanokporn had suffered a severe allergic reaction after dining at a restaurant in Disney Springs, Florida. Despite repeatedly informing the staff about her allergies to dairy and nuts, she tragically passed away.
The cause of her death was determined to be anaphylaxis due to high levels of dairy and nut in her system. In response to the lawsuit, Disney argues that since Jeffrey had agreed to their terms of use when signing up for a Disney account in 2019, they are not liable and the case should be settled out of court.
However, Jeffrey is determined to seek justice for his wife and is suing Disney for $50,000, along with legal costs. Disney, on the other hand, expressed their condolences to the family and clarified that the restaurant in question is not owned or operated by them. They are simply defending themselves against being included in the lawsuit.
This led to Disney's request for arbitration, a process where a neutral third party oversees the dispute instead of a judge. This is stated in their terms of use, which Jeffrey had agreed to when signing up for the one month free trial of Disney+ in 2019. He also accepted these terms again when purchasing tickets for the theme park using his Disney account in 2023.
However, Jeffrey's lawyers have deemed Disney's argument as "preposterous" and "insane". They believe that the company should take responsibility for the tragedy that occurred within their premises.
It's a heartbreaking situation for both parties involved. While Disney is loved by people all over the world, this incident sheds light on the importance of taking allergies seriously and ensuring the safety of all guests, regardless of whether they are using a free trial or not.
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