April 17th 2024.
There was recently an alarming news story that resurfaced online about a scandalous car sale at a Carvana dealership in North Carolina. It caught the attention of one Detroit car salesman, Lindsberg Pettway, who felt the need to inform the public about a potential problem.
Lindsberg, an auto advisor at Feldman Chevrolet in Livonia, Michigan, was shocked when he came across a news report on his Instagram feed. It was about Jason Scott, an army veteran from North Carolina who had purchased a Maserati SUV from Carvana for a whopping $68,000. He had bought it as a gift for his wife in November 2022 but later found out that the car was actually stolen.
Lindsberg couldn't believe it and captioned the post, "Can you believe this actually happened before?!! It's been reported that a man bought a stolen Maserati from Carvana for 68k!! I've heard this isn't the first time this has happened." His post quickly gained traction and caught the attention of many.
Scott's unfortunate experience came to light when he took the SUV to a Maserati dealer for servicing in February 2023. It was then that he noticed some discrepancies in the paperwork and the car itself. Upon investigation, it was revealed that the car was produced in 2017, even though the paperwork stated it was a 2021 model. The service department technicians also found that the VIN had been altered.
"When they checked the VIN number on the chassis, that's when they realized it was a stolen vehicle. The VIN on the car, on the window, and the car door were all different," Scott explained. Shocked and upset, he immediately notified the dealership, who then informed the police.
The police questioned Scott about the shady Maserati, and he explained that he had purchased it from Carvana and even provided all the necessary paperwork. He was eventually released, but the stolen car was confiscated by the police.
Scott then reached out to Carvana, expecting them to take immediate action and find a solution for his predicament. However, he was met with disappointment when they told him, "Well, we can't trade the vehicle back in until you bring the vehicle back." Scott was taken aback as he couldn't bring back the car since the police had it in their possession. He was still without a vehicle, and Carvana wasn't responding to his pleas for help.
Frustrated and feeling cheated, Scott demanded that Carvana pay him $1 million, his down payment, and the two monthly payments he had made. After a long wait, Carvana finally responded with a statement, denying that the Maserati was a stolen vehicle. However, they did acknowledge that someone had taken criminal steps to steal and alter the car, and they were taking necessary steps to make it right for Scott.
Scott wasn't satisfied with their response and said, "I know they say they have 150-point inspections. I want them to have 151. Check to see if the vehicle is stolen. The last thing I want anybody to do is to get caught late at night on some strange road in the backcountry, and they can't verify it, and they look at that person as a criminal." He was disappointed with Carvana's alleged verification system and didn't want anyone else to go through the same ordeal.
It turns out that Scott's case is not an isolated one. The North Carolina Attorney General is currently investigating 130 grievances against Carvana, and the company is not accredited by the Better Business Bureau. In the past three years, they have received over 5,500 complaints, and in 2022, the State of Michigan even revoked their business license. This was the third state to do so, after Illinois and North Carolina suspended their license for six months.
The situation is alarming, and Scott's story serves as a warning to all potential customers of Carvana. It's essential to be cautious and do thorough research before making such a big purchase. Let's hope that the authorities take necessary actions to prevent such scams from happening in the future.
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