Customers are upset and disappointed to find their turkeys are spoiled, causing them to feel like their holiday plans have been ruined.

Shoppers at Sainsbury's, Tesco, and Lidl complained that their turkey products spoiled before the indicated use-by dates, with some going bad two days early.

December 25th 2024.

Customers are upset and disappointed to find their turkeys are spoiled, causing them to feel like their holiday plans have been ruined.
Numerous customers of Sainsbury's, Tesco, and Lidl have expressed their disappointment and frustration as their turkeys turned out to be spoiled before their use-by dates. This unfortunate incident has affected three major supermarkets, with customers taking to social media to share their unpleasant experiences. Many customers discovered signs of rotten meat when they opened their turkeys on Christmas Day, even though the use-by dates were set for December 26 or later.

One customer shared a photo on social media, showcasing an uncooked turkey from Sainsbury's with a large green patch on it, despite the use-by date being December 27. The customer expressed their disappointment and wrote, "Well done Sainsbury's, Christmas is officially ruined! I just took the turkey out of the fridge and it's rotten. The smell is so bad, and I can't believe you sold this. #christmasruined." Another Sainsbury's customer also took to social media and wrote, "@sainsburys, thanks for ruining Christmas. I bought this turkey crown yesterday from your store in Kingston Upon Thames. I brought it home and stored it in the fridge, but when I opened it today, it was already spoiled. Please tell me how you plan to fix this for us."

A Tesco customer also shared their disappointment, stating that their £13 turkey had expired early, and they would be having pizza for Christmas dinner instead. The customer wrote, "Turkey is off!! I guess it's pizza for us. Hoping for a full refund on Boxing Day." Similarly, a Lidl shopper also complained about a frozen turkey that had turned out to be spoiled, even though it was supposed to last until next summer if kept frozen.

Most of the customers discovered the issue on Christmas Day, making it difficult to find a replacement on such short notice. One Lidl shopper, Nikita Kotulinska, took to a Facebook group for food reviews to warn others about the issue. They wrote, "Just a heads up, I'd hate for anyone to open their turkey on Christmas morning and find out that there are no shops open selling turkeys. I went to wash and marinate my turkey today, and it was fully spoiled inside. The smell was awful, and the meat had turned green. I bought it fresh from Lidl on Friday, with a use-by date of December 26, and it has been stored at the back of my fridge since then."

Another Lidl shopper shared a similar experience, claiming that their frozen turkey had also turned out to be spoiled when they defrosted it on Christmas Eve. The user, R Smith, shared pictures of their 2kg turkey, which had blackened patches on the skin. They wrote, "Thanks @LidlGB, I defrosted and was ready to season my turkey for tomorrow, and this is what I found! Best Christmas gift ever! #turkey #lidl I'm expecting a full refund."

Sainsbury's has addressed the issue and stated that they are "contacting a very small number of customers to express our sincere apologies for receiving a turkey that does not meet our usual high standards." The supermarket also mentioned that they would be investigating these cases. Tesco and Lidl have been approached for comment as well. It is indeed a disappointment for these customers to have their Christmas dinner plans disrupted, but the supermarkets have promised to take appropriate action to resolve the issue.

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