July 31st 2024.
Attention all customers, we have an important announcement regarding two of our bunk bed models. The Mason Tyler bunk bed, manufactured by T and R Sports, has been recalled due to a potential safety hazard. Specifically, there is a risk of the top level crashing onto the bottom level, causing serious injuries.
The affected models are FURNI-BUNKBED-CD-QNHT-WHT and FURNI-BUNKBED-CD-QNHT-GRAY. Both of these models are made of solid timber and feature stairs and storage drawers. However, a manufacturing defect has been discovered in the stair handrail and main support bars. These parts were not strengthened enough and may break during use.
Product Safety Australia has issued a recall notice for these bunk beds, stating that there is a risk of falls, crushing, or entrapment if the handrail or main support bars break. As a precaution, we urge all customers to immediately stop using the stairs and the top bunk.
In order to receive a full refund, repair, or replacement parts, customers are advised to contact T and R Sports with their order number and purchase date. You can reach us via email at
[email protected] and please make sure to include the word "RECALL" in the subject line. We apologize for any inconvenience this may cause and we appreciate your cooperation in ensuring the safety of our customers.
For more information on this recall and other news, be sure to check out our Olympic Hub on Wide World of Sport. And don't forget, you can watch every moment and medal of the Olympic Games Paris 2024 live and free on Channel 9 and 9Now. For an ad-free and 4K experience, tune in to Stan Sport. Thank you for your understanding and support.
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