Both major gaming consoles are disappointing players.

Are Microsoft and Sony letting their fans down? That is the question raised by one reader who is frustrated by the attitude and actions of these two giants of the gaming industry. There's an increasing level of anger and bitterness in the gaming community, and it's only been exacerbated with the recent Microsoft leaks that have exposed the darker side of having such an expansive reach.

The reader is not surprised by the revelations but is still shocked by the lack of respect that Microsoft and Sony are showing their customers. Microsoft has been using its deep pockets to buy up publishers and bully their way into getting what they want, whilst Sony has been content to simply sit back and enjoy the benefits of their past success.

The Starfield review controversy is a prime example of this. It is mainly Bethesda's doing, but as they are now owned by Microsoft, they have done nothing to correct the situation and the launch has been tarnished as a result. Sony, meanwhile, have been uncharacteristically silent in the face of their most successful console release yet. While they have done well, their lack of effort to promote upcoming titles like Spider-Man 2 has left their fans feeling neglected.

The leaked emails from Microsoft indicate that decisions such as making Elder Scrolls 6 a console exclusive were made years ago, and that cloud gaming is not something they are interested in at this time. It's as if these companies have forgotten that they owe their success to their customers, and they are simply treating them as a source of income.

The reader has both an Xbox Series X and PlayStation 5 and has found that if they only had one, it wouldn't have changed the games they played this year. With Microsoft's lack of single-player games and Sony's lackluster promotion of their own releases, it's no wonder that the reader is now looking forward to the potential release of the Switch 2.

It's clear that Microsoft and Sony are no longer considering the needs of their fans, and it's a worrying sign for the future of the gaming industry. It's up to gamers to hold these companies to account and demand more of them.

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