Beauty parlor fined by consumer forum

Madikeri, May 6: The District Consumer Disputes Redressal Commission has ordered a compensation of Rs. 1 lakh in a case where a customer suffered hair loss due to the shortcomings in the service of a beauty parlor.

Kavya H.L., a resident of Chennayankaote village in Virajpet taluk and also a lawyer, had paid Rs. 15,000 to get hair straightening and other services done at the Beauty Bay Parlor in Nelchi, Gonikoppa. As the parlor used low-quality harmful creams, her hair started drying out and falling out after 2 days. Kavya had filed a complaint with the District Consumer Commission against the parlor for compensation for the loss caused due to its negligence and sought appropriate compensation for the loss she had suffered. After recording her complaint and conducting an inquiry, the District Consumer Commission's acting president Chanchala C.M. and member Gourammanni ordered the beauty parlor to pay Rs. 1 lakh as compensation to the complainant for not finding any defects in their service. The complainant, Kavya, is herself an advocate and she argued in favor of the case.

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