September 14th 2024.
Attention all consumers! It has come to our attention that two fan heaters, the Caldo Relax and Caldo Whisper, have been recalled due to a potential safety hazard. Olimpia Splendid Australia, the manufacturer, has identified that these appliances may overheat and pose a fire risk. This recall affects both in-store and online purchases from various retailers nationwide.
Specifically, the Caldo Relax model with the code 99316 and a power setting of 220-240V, 50-60Hz, 1800-2000W is included in the recall. As well as the Caldo Whisper model with the code VH-2000 and a power setting of 220-240V, 50Hz, 2000W. These codes can be found on the label located on the side of the heater. If you have purchased either of these models between July 1, 2019 and June 24, 2024, please take note.
According to the recall notice, the affected heaters do not comply with the relevant electrical standard and may overheat, resulting in a potential fire hazard. This poses a significant risk of burn injuries and damage to property. It is crucial that consumers stop using these heaters immediately, unplug them from power, and return them to the place of purchase for a full refund.
For further information or assistance, please contact Olimpia Splendid Australia Pty Ltd via email at
[email protected] or call 1300 664 768 between 9am and 5pm Monday to Friday. Our team will be more than happy to assist you with any concerns or queries you may have.
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