January 12th 2024.
Alaska Airlines is currently in damage control mode after a recent incident that caused quite a stir on social media. Shocking videos went viral last week, showing a door panel being torn off the left side of one of their jets mid-flight. Fortunately, the pilots were quick to respond and safely landed the plane.
According to Reuters, the door panel was later found in a woman's front yard in a suburb of Portland. Photos and videos emerged, showing federal workers inspecting the panel on the lawn. The plane, Alaska Airlines Flight 1282, had only been in service for eight weeks at the time of the incident.
Thankfully, all 171 passengers and six crew members were unharmed. However, some did sustain injuries from the unexpected event. As a result, on January 11, the Federal Aviation Administration (FAA) announced an investigation into Boeing, the manufacturer of the aircraft. NBC News reports that the FAA will be looking into whether Boeing failed to ensure the aircraft's design and condition were in compliance with their regulations.
The FAA stated, "This incident should have never happened and it cannot happen again." In response, Alaska Airlines is offering compensation to the passengers who were on the flight. The airline has refunded the cost of the flight to each passenger and provided a $1,500 cash payment within the first 24 hours to cover any immediate expenses. They have also offered access to mental health resources and counseling sessions, and will continue to work with the passengers to address their specific needs and concerns.
However, one passenger, Nicholas Hoch, is not satisfied with the compensation offered and is considering taking legal action against the airline. In an interview with the Washington Post, Hoch expressed uncertainty about whether the compensation is enough to cover the potential long-term effects of the incident.
In related news, Delta Air Lines CEO has recently acknowledged that the airline may have gone "too far" with their recent crackdown on their loyalty program, SkyMiles. The CEO has vowed to make revisions to address the backlash from customers.
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