A woman discovers a bizarre metal rod in her Pizza Hut takeout order.

The popular fast food chain declined to reimburse her.

October 22nd 2024.

A woman discovers a bizarre metal rod in her Pizza Hut takeout order.
A customer recently had a rather shocking experience with a famous pizza chain. Amber, a 24-year-old woman, ordered a margherita pizza from Pizza Hut for a quick and easy takeaway meal. However, the last thing she expected was to find a strange metal rod embedded in her pizza crust! Horrified, she immediately took to Twitter to share a photo of her bizarre discovery and tagged Pizza Hut in her post, demanding an explanation.

The metal contraption, which was hooked at both ends, covered almost the entire edge of one slice of pizza. Some former employees of the chain commented on the post, claiming that the rod likely came from the oven and had fallen into the pizza during the cooking process. One former employee even recognized it as part of the rotating oven belt and expressed shock at how it ended up inside the pizza. Despite the clear health and safety hazard, Amber reportedly did not receive a refund for her ruined meal.

In response to a Twitter user who expressed disbelief at the situation, Amber confirmed that she was not offered a refund at all and was only offered a replacement pizza. She expressed her shock and disappointment that a well-known chain like Pizza Hut would handle such a serious matter so casually. According to the manager, the chain supposedly does not have metal in their kitchen, which Amber found hard to believe. A spokesperson from Pizza Hut stated that they were aware of the incident and were conducting a thorough investigation as the safety of their customers is their top priority.

Interestingly, this is not the first time a customer has found a foreign object in their food at a popular food establishment. Just last month, a mother was shocked when her son's friend discovered a razor blade in a bag of chips bought from The View Fish and Chips hut in Herne Bay. The mother, Ingrid Beeforth, initially thought it was a razor blade, but the staff claimed it was a piece of machinery used to slice chips. Despite their explanation, the mother was offered a full refund for her experience.

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