June 19th 2024.
A couple from Bengaluru was taken aback when they discovered a surprise guest in their Amazon package - a snake! The couple, who had ordered an Xbox controller from the popular online retailer, suspected the snake to be a spectacled cobra. According to the couple, the snake was stuck in the adhesive tape used for packaging.
The couple, who are both IT professionals and prefer to remain anonymous, decided to record the incident and share it on social media. The video quickly went viral, causing quite a stir. Naturally, this caught the attention of Amazon India, whose spokesperson stated that they are currently investigating the matter.
In a statement to PTI, the spokesperson reassured customers that their safety is of utmost importance to the company. They also mentioned their commitment to providing a trustworthy shopping experience and going above and beyond to resolve any issues that may arise. The spokesperson emphasized that all customer complaints are taken seriously, and this incident is being looked into with great care.
The couple shared their side of the story, stating that they had received the package from their delivery partner at their residence on Sarjapur road. They also have video evidence and eyewitnesses to support their claim. The couple pointed out that the snake had been identified as a spectacled cobra, a venomous species native to Karnataka.
Fortunately, the snake was stuck in the adhesive tape and did not harm anyone in the household or the apartment. The couple also mentioned that they received a full refund for their purchase. However, they were left wondering what compensation they would receive for the terrifying experience of having a highly venomous snake in their home.
The couple strongly believes that this incident was a result of Amazon's negligence and poor hygiene and supervision in their transportation and warehousing processes. They believe that this is a clear safety breach that should not have happened in the first place. The couple's statement ended with a plea for Amazon to take responsibility and ensure that such incidents do not occur in the future.
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