74-year-old has been working at KFC for 47 years and has served over 6 million drumsticks.

Pauline Richards has been employed at Taunton's KFC for over 40 years.

January 16th 2025.

74-year-old has been working at KFC for 47 years and has served over 6 million drumsticks.
Pauline Richards, a 74-year-old grandmother, has been a dedicated employee at KFC for an incredible 47 years. She has spent her entire career at the chain's store in Taunton, Somerset, starting in 1978. Over the years, Pauline has become a local celebrity, thanks to her impressive tenure at KFC.

During her time at the store, Pauline has served over six million drumsticks and an equal number of chicken wings. She has worked her way up from a cleaner to a manager, trying her hand at every role in the store. This is a feat that not many can boast of, and it's no wonder that Pauline has broken the previous record held by an American employee, Lorena Neely, who worked for KFC between 1976 and 2023.

Despite her impressive achievement, Pauline has no plans of slowing down anytime soon. When asked about her retirement plans, she simply says, "It all depends on what my body says." She considers herself lucky to have stayed healthy and free of any major illnesses throughout her life.

Working at KFC has not only been a fulfilling career for Pauline, but it has also allowed her to build strong relationships with her customers. She takes pride in keeping them happy, and in return, they are always happy to see her. Some even come in and ask for her by name, even when she's on a break.

Pauline's family has also been a part of her journey at KFC. Her daughter and grandson have both worked alongside her at different points in their lives. This has made the experience even more special for her. In fact, Pauline has become a local celebrity, and she hasn't had to pay for a drink at the local pub for the past two years.

A spokesperson for KFC acknowledges Pauline's contribution to the company and her community, saying that she is an important role model and has created a legacy that the Colonel himself would be proud of. With no plans of retirement in sight, Pauline continues to serve her customers with a smile and a warm heart, making KFC a second home for many in Taunton.

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