When dealing with an egoistic bureaucrat, it is important to remain calm and avoid being emotional.
It is important to have a coherent plan before speaking with the individual. It is recommended to keep an organized notebook or electronic file of the information you might need in order to make your case. It might also be helpful to review any documentation related to the situation beforehand, or any laws that could apply.
It also helps to make notes of the conversation, in their presence. They will be careful of what they say and remember that you are "smart".
Next, it is very important not to let them get away with any bad behavior and respond assertively and calmly if they try and push you around. This will help you maintain control of the conversation and provide evidence that their behavior was inappropriate if they try and retaliate against you later on.
To deal with the egoistic bureaucrat, we need to work on our inner selves and be more open-minded. We should be humble and self-aware. By doing these things, we will be able to get the bureaucrat out of this egoistic mindset. (no harm in trying. The more senior they are, the tougher this is.)
In India, when you try anything the beaurecrat considers "acting smart", they wait for "the established order" to change and then will try everything to screw you. Remember, they do this, if "they" think you were, acting smart. Does not matter if you were not.
A bureaucratic system is a system where decision-making is explicitly controlled by the promulgated rules and procedures of a formal organization, such as a government agency. Bureaucracy is an often pejorative term for "red tape", which refers to the forms, reports, and other time-consuming documentation that are associated with this type of organizational style.
We have all experienced some type of bureaucracy in our lives. Whether it be getting a passport or going through customs, we have all had to deal with the person at the counter who just does not want to help you.
These people can be difficult to deal with because they are so stuck in their own way of thinking that they don't care about others' needs or wants.