February 29th 2024.
United Airlines is making travel easier for TSA PreCheck members flying through Chicago's O'Hare and Los Angeles International Airports. According to NBC News, the airline has introduced a new technology called "Touchless ID," which allows passengers to navigate security using only their faces. This eliminates the need for physical IDs or boarding passes, making the process smoother and more efficient. The goal of this innovation is to enhance the passenger experience and streamline security procedures.
To use United's Touchless ID, passengers must first enroll by scanning their passports and adding their Known Traveler Numbers through the airline's app. By opting in during mobile check-in, they give permission for their facial scans to serve as identification at Touchless ID kiosks in the airport. Currently, this feature is only available for individuals aged 18 and above with single-passenger reservations. While the bag-drop function is still being tested at O'Hare, United plans to expand Touchless ID to additional counters, security checkpoints, and boarding gates.
Delta Air Lines has already implemented a similar technology at major hubs like Atlanta, Detroit, and New York's JFK and LaGuardia airports. They offer dedicated check-in lanes for touchless experiences, and the efficiency of this system has received praise from Clint Henderson, managing editor of The Points Guy. He stated, "There was no wait," highlighting the convenience of this technology.
Looking to the future, the Department of Homeland Security envisions a broader "self-service" screening option that eliminates the need for TSA agents entirely. This experimental program is currently being tested at Harry Reid International Airport in Las Vegas and combines facial screening with baggage scanning in innovative "pods." TSA emphasizes that any facial recognition images captured are not stored for an extended period, maintaining a focus on privacy and security.
As the travel industry continues to evolve towards seamless and contactless processes, these technological advancements represent a significant step forward in enhancing efficiency and convenience for air travelers. It is important to note that last year, a record number of firearms were discovered at airport security checkpoints, highlighting the need for enhanced security measures. With Touchless ID and other similar technologies, we can expect a smoother and safer travel experience.
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