Telstra plans to eliminate as many as 2800 jobs in Australia.

Telco giant announces shake-up to improve connectivity for customers.

May 20th 2024.

Telstra plans to eliminate as many as 2800 jobs in Australia.
Telstra, a leading telecommunications company, has announced its decision to reduce its workforce by up to 2800 jobs, which accounts for about 9% of its employees. This move is part of the company's plan to "reset" its Enterprise business.

According to Telstra's Chief Executive, Vicki Brady, most of the job cuts will take place by the end of this year, and the company will be engaging in discussions with its employees and trade unions to ensure a fair process. Brady emphasized that this step was necessary to support the company's continuous investments in data volumes and to improve connectivity for its customers all over the country.

Brady acknowledged that such changes could cause uncertainty for their employees, and the company will provide support and transparency throughout the transition. She also mentioned that they will first discuss the proposed changes with their teams and union representatives before implementing them.

The reduction in the workforce is expected to save Telstra $350 million. Brady acknowledged that the job cuts were difficult but necessary, as some areas of the company were not performing up to the required standards. She also stressed the importance of becoming a more efficient and sustainable business to continue investing in meeting the growing demand for their services.

Discussions with the affected staff will begin today, and Brady assured that the company will work through the details as quickly as possible. She also expects to update the employees by mid-July on the remaining proposed changes.

Despite the job losses, Brady assured that customer service will not be impacted. She stated that the company remains focused on making these changes and has invested significantly in customer service in recent years. This includes bringing call centers back to Australia and buying back their stores to ensure a consistent and positive customer experience. Brady emphasized that these changes will not affect their commitment to providing excellent customer service.

As the company continues to work through the changes, Brady assured that customer service and experience will remain a top priority. She expects to share further updates with the employees by mid-July. Telstra remains committed to delivering quality services and connectivity to its customers across the country.

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