Survey reveals public opinion on AI's role in the recruitment process.

Examine pros/cons of A.I. interview tech before adoption to make an informed decision.

June 20th 2023.

Survey reveals public opinion on AI's role in the recruitment process.
It has been said that your next job interview could be with a robot. With ChatGPT, Bard, and more A.I. disrupting the job recruiting space, A.I. interviews are becoming more prominent. In fact, according to a survey by ResumeBuilder.com, 43% of companies have used, or plan to use, A.I. interviews by 2024.

Two-thirds of companies are convinced A.I. interviews will help boost hiring efficiency. ResumeBuilder.com asked those in its survey how their companies apply A.I. interviews. Responses included: “We are already using A.I. to train our new employees, so we plan to move in that direction soon.” and “It will sort out the ones who do not qualify and save the company time.”

Yet, 32% of people reported their employer does not plan on A.I. interviews, with reasons such as “We prefer direct interface with possible applicants.” and “There are too many unknown outcomes and risks.”

Stacie Haller, Chief Career Advisor at ResumeBuilder.com weighed in, “I personally don’t believe that human interaction can ever be replaced, but if companies believe this will help them screen candidates effectively, we will see this practice continue to grow.”

However, not everyone is in favor of the A.I. interview approach. Critics claim the method is not seen as error-free and could help those hiring more efficiently get through many applications, but there are potential pitfalls to consider. These include job candidates not being comfortable with the lack of communicating directly with a human, as well as the inability to assess decision-making skills and the potential for discrimination or biases in hiring. It is essential to carefully examine the pros and cons before adopting A.I. interview technology and ensure it is applied properly and fairly.

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