July 4th 2024.
Being a waiter is not an easy job. It involves long hours, low wages, and dealing with rude customers who can really test your patience. But for Dylan Carlino, a sassy server from Austin, Texas, it's all in a day's work.
Dylan has gained quite a following on TikTok, with his rants about the not-so-glamorous side of working in the hospitality industry. In one of his videos, which has now been viewed almost 3 million times, he shares his favourite part of the job – punishing unruly customers.
"I thought I'd give some examples of what a consequence looks like," he says with a smirk. "Seat yourself at a dirty table? Not a problem, I'll clean around you."
Dylan has a particular distaste for customers who seat themselves without asking the hostess first. And he doesn't let them off lightly. "People will come in and seat themselves in my section without talking to anybody and I'll just let them sit there for 20 minutes until they're like, 'excuse me, nobody's helped us'," he explains.
He then proceeds to make them get up and walk to the front of the restaurant to talk to the hostess, who tells them there's a 30-minute wait. "Job title: server. Job duties: judge, jury, and executioner," he adds with a sly smile.
Dylan also doesn't tolerate it when parties of two sit at a table meant for six. "Get up," he says. "The table is too big for you anyway."
But it's not just seating issues that irk Dylan. Some customers try to bring in their own beverages or snacks to the restaurant, and he won't have any of that either. "Oh, you've been craving pancakes all day? We just ran out of the batter, breakfast ended six minutes ago. No, we can't make more," he says mockingly.
He even shuts down people in the comment section who criticize his snark, reminding them that he's not expecting a tip after behaving like that. "No, actually when I behave like this, I assume I'm not getting a tip at all," he says. "You can go ahead and keep your 15% tip, keep your six bucks – I don't need it, because what you've given me is so much more valuable than money. You've given me an opportunity for revenge."
While some may see Dylan's actions as diabolical, others in the hospitality industry have praised him for his blunt but effective approach. Tiktoker Michelle even compared it to the show "Super Nanny" for adults.
At the end of the day, Dylan's videos have struck a chord with many, showing that the customer isn't always right. And while his methods may seem extreme, they have definitely left an impression on both his viewers and the customers he serves.
[This article has been trending online recently and has been generated with AI. Your feed is customized.]
[Generative AI is experimental.]
