January 3rd 2024.
When the brutal culling of crisps and confectionery happened in 2023, 10-year-old Grace from Edinburgh was determined to take matters into her own hands. She was unable to find her favourite haggis and pepper crisps in the shops, so she wrote a letter to the managing director of Taylors Snacks, James Taylor, asking if he could bring back the flavour.
Her letter worked, with Perthshire-based Taylors pledging to have the crisps on sale all year round. To reward her efforts, Grace was gifted a year’s supply of haggis and pepper crisps, along with a ticket for a tour around the Taylors factory.
James Taylor expressed his admiration for Grace’s enthusiasm and initiative. He also shared that Taylors had received many letters, emails, and calls from customers expressing their love for the flavour. It was clear that people cared about their favourite snacks and were vocal in their requests.
Grace’s mother, Becky, was proud of her daughter’s efforts. She said that it was incredible that Taylors took the time and effort to respond, and that the experience helped Grace to see the power of communicating with creativity and care.
The story of Grace serves as a reminder that a little pressure can go a long way when a beloved snack is discontinued. This was the case for Walkers Salt and Vinegar Quavers, Beef & Onion flavour crisps, and their ever-popular Worcester Sauce flavour. Similarly, Cadbury ditched its low-sugar Dairy Milk, while Nestlé scrapped Animal Bars and Caramac.
Gary Millar, a die-hard fan of Caramac, launched a petition to get it reinstated, gathering more than 28,000 signatures in a week. However, he wasn’t successful in his efforts. He just might need to take a few tips from Grace, who will be enjoying her year’s supply of haggis and pepper crisps for some time.
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