July 31st 2024.
The popular accounting software company, Xero, is currently facing a global outage that couldn't have come at a worse time for account teams. This is because it's the end of the month, and many businesses rely on Xero to settle their accounts. As of this morning, the company has reported that some of its users may be experiencing difficulties with logging in or navigating through Xero's platform.
Xero, which is based in New Zealand, has a massive user base of over four million subscribers spread across 180 countries. Their software offers a wide range of services, from invoicing to handling payroll for both small and large businesses. However, with the current outage, users are unable to access these essential features at a time when they need them the most.
The outage, which occurred on July 31st, is causing a lot of problems for businesses. Many are struggling to make crucial end-of-month payments, close their accounts, and even make changes to their payroll before payday, which falls tomorrow for most companies. This unexpected setback has left many businesses in a tough spot, trying to figure out alternative ways to manage their accounts.
According to the company, the issue has been identified as a third-party problem. They have specifically mentioned AWS, a cloud-based software system that likely hosts Xero's platform worldwide. Unfortunately, there is no estimated time for when the services will be fully restored. This means that businesses will have to continue to find ways to work around this outage until Xero's platform is up and running again.
With the current situation, there's a lot of uncertainty around what will happen next. Many are wondering whether interest rates will be affected and when they might fall. However, for now, Xero's focus is on resolving the issue at hand and getting their services back to normal as soon as possible. In the meantime, businesses are urged to stay patient and explore other options for managing their accounts.
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