A key concept for marketing success is to learn from customers. This means asking them questions or going out and interviewing them to find out what they want and need.
Some of the most important questions to ask customers are:
- What motivates you?
- What are your goals?
- What problems do you have with a product or service?
- How can we improve our services?
- How have we met your needs so far?
This information will help you understand more about what they want, their goals, and how they feel about your products.
Askin clients similar questions, at regular intervals, and introspecting their answers will also help you with your objectives.
