October 22nd 2024.
Thousands of hungry Deliveroo users were left disappointed this afternoon as the popular food delivery app unexpectedly went down just before lunchtime. Reports of the outage began to surface around 11am, with Down Detector recording 193 users experiencing difficulties accessing the app. This issue seems to have affected a staggering 95% of users, with the majority of complaints coming from those in London.
One frustrated user shared their experience, stating that they had contacted customer services but were only offered a £8 refund for their £34 order that had gone to waste. They had to escalate their complaint to get a proper resolution. It seems unfair that Deliveroo isn't automatically issuing refunds for their mistake, which they are fully aware of.
In response to another complaint, a Deliveroo spokesperson apologized for the inconvenience and assured users that their dedicated technical team was working hard to fix the issue. They kindly asked for patience while they resolved the problem.
Stay up to date with the latest news updates from The Agency by following us on Twitter and Facebook. You can even have our articles delivered directly to your device by signing up for our daily push alerts. Don't miss out on any important updates!
[This article has been trending online recently and has been generated with AI. Your feed is customized.]
[Generative AI is experimental.]
