Emphasis on people-friendly service at the district hospital

Emphasis on people-friendly service at the district hospital

Emphasis on people-friendly service at the district hospital

Madikeri, Feb. 1: The Madikeri District Hospital will emphasize on public-friendly services. The Kodagu Institute of Medical Sciences and Teaching Hospital (District Hospital) Dean Dr. Lokesh assured that effective measures will be taken to cooperate with the public along with providing necessary training to the doctors and staff.

An interaction program was held at the city Patrika Bhawan under the chairmanship of President Bacharaniananda Anu Cariappa on behalf of the Kodagu District Working Journalists Association.

Dr. Lokesh participated in the program and provided information about the hospital services. Journalists drew attention to the problems at the district hospital. 4To the seventh page

Doctors and staff do not respond appropriately to patients. There should be changes in their behavior. Hospitals have become a place of fear. Many journalists brought this to their attention that an urgent response is needed in this regard.

Responding to this, Dr. Lokesh said that there are widespread complaints about this. Training workshops will be conducted to resolve the issue. Help desks have been set up to provide appropriate guidance and will be increased. He expressed confidence that urgent action will be taken to change the mindset of the staff and provide people-friendly services in the future.

Action will be taken to resolve the parking problem in the district hospital premises. A systematic plan will be made for parking using the outer premises. There is a land belonging to the district hospital near IB, and discussions will be held with the legislators to arrange parking there too, said Dr. Lokesh.

Doctors are not available in the hospital on time. Medical students themselves take the lead in treating patients. In addition, there is a failure to provide appropriate solutions, Lokesh said, there is a shortage of 28 percent doctors in the hospital. Recruitment has been invited. However, no one has applied. Despite the limited number of doctors, work is being done to provide quick response. Assistance is being provided through free treatment. The number of cardiology doctors needs to increase to eliminate the process of recommending to another hospital. He said that action has already been taken for their placement.

Responding to the complaint that the scanning service is not available for free, Lokesh explained that only BPL card holders who are admitted to the hospital get free scanning service. Otherwise, MRI and ECG facilities are also available in the hospital.

There is a proposal to start a chemo center to provide appropriate treatment for cancer, and it has also been approved. However, specialist doctors are not available for this. Doctors will come from Mysore 2 days a week. Action will be taken soon for this. A critical care center is under construction and will be completed in May. He expressed confidence that this will provide quick treatment by specialist doctors in case of emergency.

There are more complaints in the women and children's department. Doctors are being called to private clinics for treatment. Journalists questioned about the complaints that there is a situation where money is required during childbirth. No one should pay money. If there are cases of money being asked, it should be brought to the attention of the medical officers. The government will announce that government doctors should not admit in-patients in their private clinics, said Dr. Lokesh.

Apart from that, a lot of development work has been done in the hospital. 2 new buildings have been constructed. Another building is under construction and will be completed soon. Yashaswini, Ayushman Bharat scheme has been adopted. He explained that there is also an opportunity for distribution of free spectacles.

Local Medical Officer Dr. Dhananjaya Kumar said that if there are any complaints, if they are brought to his attention immediately, sincere efforts will be made to resolve them. The public should develop the habit of questioning. Medical students should ask to call senior doctors while providing treatment.

President of Kodagu District Working Journalists Association Bacharaniyanda Anu Cariappa said that the hope of dialogue is that the public should get better service through healthy discussion.

Director of Karnataka Working Journalists Association B.R. Savita Rai, office bearers of the district association and directors were present on the occasion.

General Secretary of the association H.J. Rakesh welcomed and expressed his vote of thanks.

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