August 24th 2024.
Starting today, citizens in New South Wales will have a new option when calling for emergency assistance - a live video stream. This advanced technology allows callers to send real-time video to emergency operators, along with precise GPS locations, digital media, and text messages. It's a game changer, especially in situations where it may be too dangerous to speak on the phone.
Known as "BluLink" and powered by the GoodSAM platform, this consent-based feature will allow callers to interact directly with dispatchers as the emergency unfolds. It's a 12-month trial that was first rolled out in selected metropolitan and regional areas back in February 2023. And it has already proven its worth, aiding in the investigation of the Bondi Junction stabbing attacks earlier this year. But that's not all - it has also successfully located over 100 missing persons and helped rescue at least 60 lost bushwalkers.
Yasmin Catley, the Minister for Police and Counter Terrorism, expressed her excitement about the potential of BluLink. She believes that it will enable members of the public to be the "eyes and ears" of the police. In emergency situations, it's crucial for the police to have accurate descriptions of the incident to know how to respond. With BluLink, they have unparalleled access to the scene before even arriving there.
Catley also pointed out that the police receive over 1500 emergency calls for assistance on average every day. This technology will greatly assist in triaging and responding to incidents more effectively than ever before. And Stacey Maloney, the Commander of Technology and Communication Services Command, agrees. She believes that BluLink will save time and resources across all commands.
Maloney also emphasized the importance of having access to this technology in case of an emergency. You never know when you might need to call triple zero, and BluLink could be a lifesaver. And for those who want to stay updated on the latest breaking news, celebrity gossip, and sports updates, they can now follow us on WhatsApp for a more personalized experience. No comments, no algorithm, and no one will see your private information. Stay informed and connected with us today.
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