“I am not particularly anxious for the men to remember what someone else has tried to do in the past, for then we might quickly accumulate far too many things that could not be done … Hardly a week passes without some improvement being made somewhere in machine or process, and sometimes this is made in defiance of what is called “the best shop practice.” | Henry Ford
Every once a while, organizational memory can be problematic.
The key lies in not just documenting successes and failures but making the effort to establish causal understanding.
The more we attempt to understand cause and effect, the better our experiments become.
