Asda site crashes, preventing many from ordering.

It seems like there are some technical difficulties going on at Asda, one of Britain's largest grocery stores. Reports are coming in that thousands of shoppers are experiencing trouble accessing their orders and the store's app. This has caused quite a bit of frustration for those who rely on the convenience of online shopping. The issue seems to be affecting people all across the country, from Manchester to London to Birmingham.

Apparently, the majority of the problems are with the app, with over 1,000 complaints being registered on a website called DownDetector. However, it seems that the company's website is also experiencing some issues. This all started late yesterday afternoon, and since then, people have been unable to access their orders or place new ones. For some, this means being left without their usual weekly shop.

Interestingly, this outage comes at the same time that Asda is trying out a new self-service returns system. This system involves a "drop box" where customers can return items they no longer want or items that are faulty. The trial is currently taking place at a store in Greater Manchester, and it allows for returns of all kinds of products, from groceries to clothing to electronics. All customers have to do is scan their receipt and the product's barcode before depositing the item in either a cupboard or a bin.

In a recent LinkedIn post, Alexander Lacy, Asda's senior manager, explained that this new system is meant to speed up the process of returns and reduce the time spent waiting in line at customer service desks. As we all know, those lines can be a real pain, so this could be a huge improvement for shoppers. Lacy also mentioned that using the drop box should only take about 30 seconds, which is pretty impressive.

All in all, it seems like Asda is trying to make things easier for its customers, but unfortunately, the current technical difficulties are causing some inconvenience. Hopefully, the issues will be resolved soon and everyone can get back to their usual shopping routines. In the meantime, let's keep our fingers crossed that the self-service returns system proves to be as efficient as it sounds.

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