May 8th 2024.
Air India Express will be reducing the number of flights in the coming days, according to CEO Aloke Singh. This decision comes as the airline has been facing a challenge with the availability of crew members, resulting in the cancellation of more than 90 flights. Singh shared in a message to the airline's staff that over 100 cabin crew members have reported sick just before their scheduled flight duties, causing significant disruptions to operations.
The situation has affected more than 90 flights, causing a ripple effect throughout the network. To manage the shortage of crew members and get operations back on track, Singh explained that they have had to make some adjustments to the schedule for the next few days. This was necessary to ensure that they can continue to provide reliable and timely services to passengers.
Air India Express, which is owned by the Tata Group, currently operates around 360 flights every day as part of their summer schedule that began in March. However, with the shortage of crew members, they have had to make some tough decisions to maintain their standards of service. This has unfortunately led to some flight cancellations and adjustments to the schedule.
Singh emphasized that the well-being of the crew members is of utmost importance and urged everyone to support and work together to overcome this challenging situation. He also assured that the airline is taking all necessary steps to address the issue and improve the situation as quickly as possible. The airline has apologized for any inconvenience caused to passengers and is working towards minimizing the impact on their travel plans.
The CEO's message ended with a note of gratitude to the staff for their dedication and hard work, especially during such trying times. He also expressed confidence that with their teamwork and determination, they will be able to overcome this hurdle and continue to provide excellent services to passengers. This is a temporary setback, but the airline remains committed to delivering a safe and comfortable flying experience for all.
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