May 9th 2024.
On Thursday, there was quite a stir in New Delhi as over 80 flights had to be cancelled due to a large number of cabin crew members from Air India Express taking sick leave. According to an official, this caused a significant disruption in the airline's operations.
In response to the situation, the spokesperson for Air India Express stated that they are making efforts to minimize the impact and will be operating 283 flights today. They have also requested support from Air India to operate on 20 routes. However, due to the mass sick leave, 85 flights had to be cancelled. The spokesperson advised passengers to check the status of their flight before heading to the airport, as their flight may have been affected by the disruption.
In case their flight is cancelled or delayed for more than 3 hours, passengers have the option to either get a full refund or reschedule for a later date without any additional fees. This can be done through Tia on WhatsApp or through the website airindiaexpress.com.
The reason behind this mass sick leave is the dissatisfaction of over 300 cabin crew members since Tuesday. They claim that despite assurances of job security, salary preservation, and recognition of their seniority and expertise, there has been a noticeable deviation from these commitments during the transition from AirAsia to Air India Express.
In 2023, the Directorate General of Civil Aviation gave the green light to the Tata Group's proposal to merge the budget airline AIX Connect with Air India Express. However, this has caused quite a stir among the employees. On Wednesday, CEO Aloke Singh wrote a letter stating that over 100 cabin crew members reported sick just before their scheduled flight duty, causing severe disruption to the operations. The impact was even greater as most of these employees held an important role, leading to the cancellation of 90+ flights.
As the situation remains tense, passengers are advised to stay updated on the status of their flights and to make use of the options provided by Air India Express in case of any inconvenience.
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