September 14th 2024.
Artificial intelligence doesn't have to be the villain of the modern workplace. There has been a lot of talk about how AI could potentially take away jobs from humans. However, this technology, which is still not fully understood by many, can actually be quite beneficial and bring relief to some of the hardest working individuals in our country.
According to Dr. Travis Grant, the managing director of health at business consultancy Accenture, AI could be a game-changer for burnt-out and unhappy clinicians across Australia. "The health system in Australia is going through a tough time," he explained. "Many clinicians have been struggling in recent years." One of the main reasons for this burnout, he believes, is the excessive amount of administrative tasks that health workers are expected to handle. These tasks, such as chasing after documentation or equipment access, take away precious time and energy from the actual care of patients.
But there is hope. Looking at examples from around the world, some health workforces have already successfully implemented AI to reduce the burden of administrative work. Grant estimates that about 30% of nursing tasks can be automated, and using AI to manage equipment and supplies can increase productivity by 10-15% - if used correctly. "There are many promising discussions happening in Australia right now," Grant added. Health organizations are already planning to incorporate a strong digital core that will enable responsible and effective use of AI, even in aiding clinicians.
AI can play a crucial role in streamlining patient histories, updating records, and coordinating between hospital databases, freeing up more time for clinicians to focus on direct patient care. Grant emphasizes the importance of using AI responsibly, ensuring that security and privacy are prioritized.
Moving away from the healthcare sector, we see how AI is already being used to stay ahead of the game. Marcus Crook, the streetwear designer and owner of not-for-profit HoMie, has embraced AI in his business. HoMie uses its profits to support at-risk and homeless youth through various social programs, such as retail education, internships, and VIP days. According to Crook, AI has been a blessing in his busy life. "At first, I experimented with pictures, garment types, and fabrics," he said. Now, he can use AI to design and visualize concepts before making material purchases, including "dead" stock and fabrics from other manufacturers. This technology has also helped in building brand partnerships by offering a complete vision of a product from the start, rather than a lengthy process of drawing and creating samples. Along with aiding in the creative process, AI has also been useful on the business side, analyzing trends and market data.
Even in industries that are thought to be most at risk of losing jobs to AI, there is a growing interest in implementing this technology. A recent survey of IT workers in the UK, US, and India revealed that 58% of them feel overwhelmed by their daily tasks, and 92% would welcome AI in their workplace. On average, these workers believe that delegating tasks to AI could save them more than two hours of work each day. It's no surprise that 93% of IT leaders are considering upskilling to leverage AI in their daily tasks. Some of the tasks that these IT teams are looking to offload to AI include monitoring network performance, basic device troubleshooting, and resolving simple issues.
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