A severe outage has disrupted many ING Australia customers, causing inconvenience with bad timing.

Customers of one of Australia's leading banks are currently facing difficulties with accessing their internet banking services. According to ING Australia, the issue has been identified and is causing inconvenience for potentially millions of customers who are unable to log into the app or desktop website. The bank has released a statement through various channels, including X, to apologize for the inconvenience caused to their valued customers.

In their statement, ING acknowledged the ongoing issue and expressed their regret for any inconvenience caused to their customers. They further elaborated that their team is working tirelessly to resolve the problem and make sure that their services are up and running as soon as possible. The bank sincerely apologized to all customers who have been impacted by this disruption.

Reports from the tech website DownDetector indicate that over 2200 people have reported issues with ING's services. The problem seems to have peaked around 1pm, causing major inconvenience for customers. ING's mobile app also displayed an error message, informing customers that the system was not functioning properly. This resulted in frustration for customers who were unable to complete their transactions.

Some customers took to social media to express their discontent with the situation. One customer even shared their concerns about the timing of the disruption, as they were in the middle of a private car purchase and needed to make a payment urgently. They questioned the fastest way to complete the transaction, given the current situation. ING has assured their customers that they are working tirelessly to resolve the issue and advised them to stay updated through their social media platforms.

The bank has promised to provide further updates as the situation progresses. They have also expressed their gratitude for their customers' patience and understanding during this time. As the issue continues to be resolved, ING urges its customers to stay patient and assures them that their services will be fully functional soon. More updates will be provided as they become available.

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